Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
Is Sincithi Loans legit?
Yes. We are fully accredited with the National Credit Regulator (NCR), allowing us to offer loans across South Africa. We are fully compliant and active.
Where is Sincithi Loans based?
We are based in South Africa and provide short-term loans to citizens nationwide through our secure digital platform.
How long does it take to receive my loan payout?
Once approved, we make payment on the same day. Funds typically reflect in your account within 24 hours, depending on your bank.
Who qualifies for a Sincithi loan?
You must:
- Be a South African citizen over 18 years old
- Be employed
Have a valid and active bank account
What documents do I need?
You will need:
- A clear copy of your South African ID
- 3 months’ bank statements
- Proof of residence
How much can I borrow?
Depending on your affordability and credit rating:
- Up to R5,000 over 1 month
- Up to R8,000 over 3 months
What if I have a bad credit record?
A bad credit score doesn’t automatically disqualify you. We consider other factors like affordability, and if we believe you can repay, we may still approve your application.
Do you pay out in cash?
No. We do not offer cash payouts. All payments are made via EFT into the bank account you use to receive your salary.
How do repayments work?
When you apply, you choose your preferred repayment term. Repayments are made via DebiCheck debit order — deducted automatically on your payday.
What is DebiCheck?
DebiCheck is a secure debit order system that lets you confirm and approve your loan repayment schedule before any money is collected.
Can I qualify if I have existing debt?
Yes. We assess your current financial situation each time you apply. If it’s reasonable to lend responsibly, you may still qualify.
Can I contact Sincithi Loans via WhatsApp?
We are working on WhatsApp integration. For now, please reach us via:
- Email: info@sincithiloan.co.za or help@sincithiloan.co.za
- Phone: 079 364 3515
Do I need to make an upfront payment before my loan is paid out?
No. Sincithi Loans will never ask for any upfront payment to release a loan.
What happens if I don’t repay my loan at all?
If no repayment or arrangement is made, your account may be handed to our legal team and eventually a debt collection agency, which could lead to extra costs and a damaged credit record. Always communicate with us — we’re here to help and can adjust your repayment plan.
What if I can’t pay the agreed instalment on time?
Life happens. If you’re unable to pay, talk to us as soon as possible. We may be able to adjust your plan or provide a temporary solution. We can only help if you communicate early.
What interest rate do your short-term loans carry?
Our maximum annual percentage rate (APR) is 38%, as per NCR guidelines.
What personal information is required to apply for a loan?
You’ll need to complete our online application form with the following: